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Customized Maintenance Plans

Managed Services

Up Tech Services is dedicated to making IT easy and stress free, eliminating the hassle and worry from your company.  Our goal is to ensure that your IT systems are an asset in helping you improve your bottom line.

Our Total Care and Total Care Plus plans are tailored to meet the specific needs of each client.  This focused approach guarantees that each client gets what they need, when they need it.  Our goal is to be an extension of your staff, forming a strategic partnership to meet the technology needs of your business.

All Total Care and Total Care Plus Customers receive the following benefits:

  • Each account has an assigned lead technician
  • 24 x 7 System Monitoring
  • Monthly service review with Office Manager
  • Unlimited Help Desk Support
  • Customer Portal Access
  • Quarterly site visit

We get and keep you connected to the outside world.  Whether it’s wire or data, we can install and maintain the equipment your need to function.  It’s like having your own IT department.


Continuous Improvement Plan

Once your proactive plan is in place, we don’t stop making your IT systems better and more efficient. We ensure this happens by using what we call the Continuous Improvement Plan. This is a never ending cycle that allows us to stay on top of your IT needs.

In all meetings, our goal is to learn about you and your company. We want to know what works for you and what doesn’t work for you; what you like and what you don’t. From our meetings we formulate a plan to help you resolve your issues and save money. Once you agree to the plan, we execute the plan activities and assess and improve upon the original plan as we continue improving your IT system. Please contact us so we can explain the advantage of our approach for your business.